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Mobile Training Solutions

Solutions to drive knowledge retention and incentivised performance.

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Next-Generation Mobile Training

FINANCIAL LITERACY

Execute internal and external financial literacy campaigns to improve knowledge and best-practices.

CONSUMER EDUCATION

Educate consumers about your products, while at the same time building brand affinity and loyal customers.

INTERNAL ORGANISATION TRAINING

Ensure employees are incentivised to upskill and improve their organisation knowledge.

Internal Organisation Training

Mobile training solutions that improve employee performance and knowledge retention.

MEASURE KNOWLEDGE

Measure knowledge of internal processes and more across your organisation. 

UNDERSTAND & IMPROVE 

Use data insights to understand and improve knowledge gaps.

REWARD TRAINEES

Reward trainees with instant prizes such as airtime, data, electricity vouchers, and more. 

CASE STUDY

Builders Warehouse Employee Training case study

Solution Objectives

  1. Track & Measure employee training competencies at a granular level

  2. Target training accordingly to the right employees around relevant knowledge gaps
  3. Entice competition and promote teamwork amongst employees
  4. Raise the overall morale of employees
  5. Empower employees via the comfort of their mobile devices

User Journey

  1. Dial *134*117# + employee number

  2. Answer questions that changed weekly
  3. Monthly R1000 cash prize awarded top scorer of each store
  4. Internal social sharing of top-performing employees and stores aligned to training incentives

Results

K+
Trained Employees
K+
Training Sessions
%
Average Pass Rate
K+
Valid Lerning Curves

External Training

Mobile training solutions that improve consumer knowledge and build brand affinity.

RESPONSIBLE CONSUMPTION

Educate consumers about products like sugar and alcohol and how to live a balanced lifestyle.

COMPLEX PRODUCT UNDERSTANDING

Help customers understand complex products like investment, savings, contracts, and credit.

PROCESS EDUCATION

Drive education about returns, guarantees, and reduce the load on contact centres.

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