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Improve and reward recycling behaviours

Engage with your customers in real-time across WhatsApp, Facebook and other social media channels.

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Mobile Recycling Solutions

REDUCE, REUSE, RECYCLE ON MOBILE

Allow recyclers to find recycling drop off points, learn more about the circular ecocinmy, and more

EMPOWER RECYCLING PARTNERS

Allow businesses to manage their recycling needs via the comfort of their mobile device.

INCENTIVISE RECYCLING BEHAVIOURS

Incentivise and reward recyclers for repeated recycling behaviours.

LOCATION SERVICES

Direct recyclers to their nearest recycling drop off point by sending a location pin.

ENTERTAIN AND EDUCATE

Entertain recyclers and teach them about the circular economy by sending videos clips, audio recordings, an images.

MOBILE COMPETITIONS

Run mobile competitions that reward reducing, reusing, and recycling.

AUTOMATED SUPPORT

Use chatbots to automate customer support or use LiveChat to solve complex user challenges.

CASE STUDY

How we helped Mpact Recycling to become a recycling technology leader in Southern Africa

In today’s tech-driven world, companies try their best to innovate and update their offering. This was the case for Mpact Recycling who looked to become a global leader of recycling technology like China who does most of its work via chatbots and mobile channels. The Mpact team wanted to create a B2B sales platform that allows customers to engage with Mpact from the convenience of their mobile devices. Enter the official WhatsApp for Business chatbot powered by Apex.  Launched during the lockdown, the Mpact WhatsApp chatbot garners hundreds of messages per month and has massively improved the overall Mpact tech infrastructure.

Objectives

  1. Enable customers to engage with Mpact Recycling on WhatsApp

  2. Lead mobile recycling technology in Southern Africa

Recycler Journey

  1. Save Mpact Recycling WhatsApp contact details

  2. Say Hi and complete the signup process

  3. Transact with an automated chatbot

CONNECT TO MPACT ON WHATSAPP

Omnichannel Support

RICH MEDIA CAPABILITY

Support customers by sending instant quotes and invoices, images, and more! 

CUSTOMER FEEDBACK

Automate customer feedback loops.

We make it easy to work with us

Seamless API Integration

Seamlessly integrate software systems into the Apex Recycling solution using the Apex API documentation.

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