Mobile Insurance Solutions

Solutions to simplify the claims process, provide instant quotes, and offer real-time support with discretion and empathy.

WhatsApp

Web

Messenger

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Insurance Made Easy

IMPROVED CUSTOMER CARE

Provide industry-leading customer care and support using two-way Chatbots and Live Chat software.

CONTEXTUALISED HISTORY

See every step and interaction of a customer’s journey with your organisation.

Real-Time Insurance Quotes

AUTOMATED QUOTES

Automate the quoting process using chatbots.

END-TO-END ENCRYPTION

Ensure customer data is safe and secure using POPI and GDPR compliant security standards.

WHATSAPP BUSINESS

Provide customers with instant insurance quotes on WhatsApp, the most widely used communication app in the world!

RICH MEDIA CAPABILITY

Support insurance customers by sending quotes and invoices, statements, and more!

Omnichannel Live Chat

CONNECT CUSTOMERS TO AGENTS

Support customers on their preferred channel in times of crisis.

CLIENT FEEDBACK

Improve client feedback loops.

CASE STUDY

How King Price Insurance utilises WhatsApp as a primary communication channel

Provide real-time support to customers via live chat
Alleviate pressure on the King Price call centre
Replicate the WhatsApp solution on Facebook and other web-based channels
Provide live insurance premium quotes to potential customers

Process

Save +27860505050 to your contact list
Say “Hi” to the King Price WhatsApp chatbot
Sign up and start transacting with the King Price chatbot and live agents

CONNECT ON WHATSAPP

Handle with care

Manage insurance claims in a secure and sensitive manner on the channels most convenient to customers.

We make it easy to work with us

Seamless API Integration

Seamlessly integrate software systems into the Apex Insurance solution using the Apex API documentation.