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Ecommerce Solutions

Solutions to increase sales and provide industry-leading support across multiple channels.

WhatsApp

Web

SMS

Facebook

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Omnichannel Ecommerce

PURCHASE NOTIFICATIONS

Use bots and API integrations to send automated important notifications to customers right after their purchase.

OMNICHANNEL ABANDONED CART RECOVERY

Recover more abandoned carts by sending automated cart reminders across any channel including WhatsApp and Web. 

CONTEXTUALISED SHOPPING HISTORY

See every step and interaction of a customer’s journey with your business or brand.

POPI + GDPR COMPLIANT

Ensure customer data is safe and secure using POPI and GDPR compliant security standards.

AUTOMATED FAQs

Use chatbots to provide instant answers to frequently asked customer questions.

PERSONALISED SHOPPING EXPERIENCES

Use dynamic user journies and data collection functions to personalise and individualism each customer’s experience based on their preferences and other data.

Business leaders claim chatbots have raised their average sales by 67%

RICH MEDIA CAPABILITY

Support customers by sending instant quotes and invoices, images, videos, and more! 

Omnichannel Support

CONNECT CUSTOMERS TO AGENTS

Improve sales transparency and reliability by instantly connecting leads to sales agents.

CUSTOMER FEEDBACK

Automate customer feedback loops.

We make it easy to work with us

Seamless API Integration

Seamlessly integrate software systems into the Apex ecommerce solution using the Apex API documentation.

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