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Manage real-time conversations with your customers using Apex LiveChat

Engage with your customers in real-time across WhatsApp, Facebook and other social media channels.

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Real-time conversations

Manage all of your customer conversations with a single interface used by multiple agents.

User Profiles

Save notes about conversations with customers so that they don’t have to repeat themselves.


Tag and organise customers to easily search for and segment groups.

Message templates

Save time by creating and using message templates to answer common questions from customers.


Reply instantly to customers outside of office hours or when conversations aren’t responded to within a defined time limit.

Rich Media

Share images, videos, documents, web links, locations and more when chatting with customers.

Intuitive User Interface

Chat to the right customer via our easy-to-use chat interface


Chat with your customers in real-time across their favourite channels such as WhatsApp, Facebook, Web, and Telegram

Send Quick Replies & Template Messages

Using the template manager to enable your team to send respinses at the click of a button

Manage & Filter Your Chats

Using tagging, search, notes, segmentation, and chat history

Reporting Dashboard

Keep an eye on your chat operations with key metrics like active agents, new conversations, closed chat, average response time, top agents and top customesrs.

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Get in touch to learn more about how Live Chat can help you to engage with your customers more effectively.

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