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Automate conversations with the Apex Chatbot

Supported channels:

WhatsApp

Messenger

USSD

SMS

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QUICK SETUP

We help companies to build, test and deploy intelligent chatbots in one to three weeks.

REWARDS & GIFTS

Instantly send users airtime, data, electricity or prize codes based on flexible conditions.

INTEGRATIONS

Easily integrate with external web services for custom integrations and advanced logic.

PERSONAL CONVERSATIONS

Personalise conversations and build up customer profiles based on user responses.

LIVECHAT FALLBACK

Seamlessly handover to LiveChat for a human response if someone has a unique query.

FULLY MANAGED

We manage every aspect of the process. From set up all the way to maintenance and reporting.

Automated personal communication

Streamline customer conversations and reduce load on your call centre.

Customer Support

Provide quick answers to frequently asked questions by customers.

Real-time Quotes

Integrate your chat bot with custom quoting engines to provide highly tailored real-time quotes for customers.

Competitions

Validate entry codes and automatically award airtime, data, electricity and other prize codes based on various algorithms.

New customers

Provide answers to frequently asked questions by customers and capture their details to follow-up and close.

Loyalty Programmes

Let customers create profiles, accumulate points for completing actions and redeem real rewards. 

Updates & Promotions 

Provide easily accessible update messages like your COVID-19 response policy.

Store Finder

Provide nearest store or branch recommendations when users share their location.

Media

Create rich product catalogues using images and videos

User Generated Content

Receive photos and videos from users and integrate them into other custom logic.

LiveChat Handoff

Automatically redirect customers with unique queries to LiveChat where they can be helped by your call centre staff.

Get started

Get in touch to learn more about how ChatBot can help you to engage with your customers more effectively.

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