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Automate conversations with Apex Chatbots

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Chatbots create happy customers

Support Customers with Chatbots

Chatbots enable customer support by providing instant and accurate answers to common customer questions.

 

Sell more with Chatbots

Our flexible Chatbot technology allows for sales quotes and invoicing, lead capturing, and other sales processes.

WhatsApp Chatbots

Automate customer conversations on their preferred and most-used channel with WhatsApp for Business chatbots.

QUICK SETUP

We help companies to build, test and deploy intelligent chatbots in one to three weeks.

REWARDS & GIFTS

Instantly send users airtime, data, electricity or prize codes based on flexible conditions.

INTEGRATIONS

Easily integrate with external web services for custom integrations and advanced logic.

PERSONAL CONVERSATIONS

Personalise conversations and build up customer profiles based on user responses.

LIVECHAT FALLBACK

Seamlessly handover to LiveChat for a human response if someone has a unique query.

FULLY MANAGED

We manage every aspect of the process. From set up all the way to maintenance and reporting.

“The ability to engage with our students on their preferred communication medium and to give them instant feedback all whilst collecting data has greatly improved our sales process as well as our sales conversion”

Adam Kelly

Group Chief Commercial Officer at Growth Ten (Richfield) 

Automated personal communication

Streamline customer conversations and reduce load on your call centre.

Customer Support

Provide instant answers to frequently asked questions by customers, patients, and users.

Real-time Quotes

Integrate your chat bot with custom quoting engines to provide real-time quotes for customers.

Competitions

Validate entry codes and automatically award airtime, data, and electricity based on various algorithms.

New customers

Provide answers to frequently asked questions by customers and capture their details to follow-up and close.

Loyalty Programmes

Let customers create profiles, accumulate points for completing actions and redeem real rewards. 

Updates & Promotions 

Provide easily accessible update messages like your COVID-19 response policy.

Store Finder

Provide nearest store or branch recommendations when users share their location.

Media

Provide rich content using images, videos, PDF documents, audio recordings, etc.

User Generated Content

Receive photos and videos from users and integrate them into other custom logic.

LiveChat Handoff

Automatically redirect customers with unique queries to LiveChat where they can be helped by your call centre staff.

We make it easy to work with us

Integration made simple

Instantly connect to our chatbot software using Apex API documentation and API endpoints.

CASE STUDY

Power Fashion WhatsApp Chatbot 

Objectives

  1. Track promotional leaflets downloaded

  2. Profile the Power Fashion customer database

  3. Send outbound marketing communication

  4. Increase customer engagement with the Power Fashion brand

Results

MILLION+
Shopper Engagments
K+
Leaflets Downloaded
K+
Data Points Captured
K+
Stores Located
K+
Unique Shoppers
CLICK TO CONNECT WITH POWER FASHION ON WHATSAPP

Get started

Get in touch to learn more about how Apex chatbots can help you to engage with your customers more effectively.

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