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How we helped Mpact Recycling become a Mobile Recycling Technology Leader in Southern Africa

In today’s tech-driven world, companies try their best to innovate offerings. This was the case for Mpact Recycling who looked to become a global leader of recycling technology akin to China who does most of its work via chatbots and mobile channels. The Mpact team wanted to create a B2B sales platform that allows customers to engage with Mpact from the convenience of their mobile devices. Enter the official WhatsApp for Business chatbot powered by Apex. Launched during the national lockdown, the Mpact WhatsApp chatbot garners hundreds of messages per month and has massively improved the overall Mpact tech infrastructure.

Objectives

  1. Enable recyclers to engage with Mpact via mobile

  2. Lead mobile recycling technology in Southern Africa

  3. Enable recyclers to order recycling bags, arrange a collection, learn more about the circular economy, and more

Recycler Journey

  1. Save +27604624418 to your contacts list

  2. Say “Hi” to the Mpact Recycling WhatsApp chatbot
  3. Complete the sign-up process and start transacting with the Mpact Recycling chatbot

Tap the button below to connect with the Mpact Recycling WhatsApp chatbot.

connect on whatsapp
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