The Health Systems Trust has funded healthcare projects in South Africa for over 30 years. Looking to improve the effeciency of their CCMDD programme, they understood that the humans they assist are predominantly using mobile devices.
Apex was the natural choice to power the official HST GCGC WhatsApp chatbot, having already executed USSD solutions for HST.
Since the inception of the WhatsApp chatbot, HST experienced their highest CCMDD sign-ups in a 12 month period, dramatically increased the efficiency of the CCMDD, and WhatsApp is now HST’s biggest digital engagement channel in company history.
Create a new primary channel to communicate & engage with patients
Enable patients to find their nearest medicine pick-up point
Enable patients to sign up to the CCMDD medicine collection + find vital health information about their chronic conditions
Save “+27785290646” to your contacts list
Complete the sign-up process and start engaging with the Get Checked Go Collect chatbot
Schedule a call to discuss your idea with one of our mobile experts at no cost.
021 201 1266
hello@apexcrm.co.za
12 Loop Street
Cape Town
8000
South Africa
