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Builders Warehouse | Employee Training

Objectives

  1. Track & measure employee training levels at a granular level
  2. Target Training accordingly to the right employees, around the relevant knowledge gaps
  3. Entice competition and promote teamwork amongst employees
  4. Raise the overall morale of employees
  5. Empower employees via the comfort of their devices

Process

  1. Dial *134*117# + employee number to enter
  2. Answer questions that changed weekly
  3. Monthly R1000 cash prize awarded to top scorer of each store
  4. Internal Social Sharing of top performing employees and stores – aligned to training incentives

Results

Valid Learning Curves
Employee Sessions
Organisational subjects
+
Trained employees
%
Average pass rate
Granular Measures (Regional, Branch, Store, Employee)
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