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WhatsApp Business 

Create verified profiles, fully-automated rich-media services and chatbots for your organisation on WhatsApp using the Apex WhatsApp API and WhatsApp Business.

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Infinite Use Cases

CUSTOMER SUPPORT

Deliver customer service on the most popular mobile app in the world. 

OUTBOUND MARKETING

Send media-rich marketing and promotional communication to your opted-in users.

LEAD GENERATION & CONVERSION

Generate leads automatically using chatbots and then close the sale using LiveChat.

WhatsApp Business

Let customers get in touch with you on the channel that’s most convenient & relevant to them

RICH BRANDED MOBILE EXPERIENCES

Engage in contextual and media-rich conversations using images, audio, video, and location-based insights.

CUSTOMER ORIENTATED

Acknowledge your customer’s preferences & improve engagement with customers who prefer fully automated real-time chat over voice calls.

PARTICIPATE IN YOUR CUSTOMER’S WORLD

Enhance your presence on the channels & platforms most important to your customers.

REDUCE COSTS

Reduce your support costs while improving your customer experience utilising our flexible ChatBot technology. Proactively reduce the time needed to profile and validate customer queries

WhatsApp CRM 

Create a mobile channel allows your customers to engage with your brand instantly and conveniently on their mobile device. 

STORE LOCATOR

Help customers find your store near to them when they share their location.

LOYALTY

Sign-up customers to your loyalty or CRM program through WhatsApp.

INSTANT NOTIFICATIONS

Keep customers udpated on the progress of opted.

CUSTOMER SERVICE

Handle customer queries with automatic responses via WhatsApp chat and the Apex API.

PROMOTIONS

Send rich promotional content to customers to show them your latest promotions.

AUTOMATED ORDER UPDATES

Automatically keep customers updated on the progress of their orders and delivery.

Industries that use WhatsApp Business

WhatsApp has quickly become the most engaged mobile channel for many brands in and around South Africa.

GET IN TOUCH

Have an idea or a project? Schedule a call to discuss it with our mobile solutions team.

    What are you interested in?

    021 201 1266
    sales@apexcrm.co.za
    Mon – Fri: 9am – 5pm

    10 Loop Street
    Cape Town
    8000
    South Africa

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