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Your omnichannel platform for customer conversations

Create the ultimate customer experience with live chat, chatbots, and mobile competitions

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Boost your customer engagement

LiveChat

Engage customers in real-time. Manage customer conversations with a single interface used by multiple agents.
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Chatbots

Build intelligent chatbots capable of providing live quotes, promotions, customer support, loyalty sign-ups, competitions, and more.
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WhatsApp Business

Engage customers and staff in rich, two-way conversations that convert or create intimacy & brand loyalty.
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Trusted by South Africa’s biggest brands

Join the apex family

Purpose-built chat solutions

Mobile Competitions

Drive sales, reward loyal customers and build customer databases across multiple mobile channels.
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Mobile Retail Solutions

Drive product sales, reward loyal customers, and provide 24/7 customer care using dynamic mobile retail solutions.
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Mobile Insurance Solutions

Simplify the claims process, provide instant quotes, and offer real-time support with care. 
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Mobile Healthcare Solutions

Run HIV, Gender-based violence, Epidemiology data capture solutions and helplines via USSD, WhatsApp, Facebook, and more
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See what clients have to say about our service:

“The ability to engage with our students in their preferred communication medium, give them instant feedback all whilst collecting data has improved our sales process as well as our sales conversion”

Adam Kelly
Group Sales Director - Growth Ten

“The Apex team was professional, swift, and informed. They were able to adapt to various mechanics and methodologies required to execute multiple campaigns. I have and continue to recommend their services”

Ruan Schreuder
Group Account Director - Mullenlowe South Africa

“The Apex team services and turnaround time is excellent, Apex has partnered with us on our Big 5 campaigns and the numbers have exceeded expectations.”

Jan Steenkamp
Purchasing Manager - Spar Eastern Cape

“Working with the Apex team has been an absolute pleasure, they understand our commercial objectives and can deliver the service required to reach them”

David Sweidan
Group Marketing Executive - Willowton Group

“Working with Apex has been excellent. The team is incredibly agile and dedicated to projects, a pre-requisite when working in digital. All our campaign goals were met and I absolutely recommend using their services”

Jade Carlisle
Business Head - Hellosquare

“Working with the Apex team has been very productive. They are extremely helpful and provided us with excellent service and good guidance and support. Their solutions exceeded our expectations and provided excellent results”

Dr. Paul Cromhout
CEO - Small Projects Foundation

“Extremely satisfactory, Apex have been impressively efficient and have managed to execute promotional campaigns under extremely tight deadlines”

Justine Lee
National Brand Manager - The Beverage Company

“It’s been a pleasure working with the Apex team. They have contributed to our strategic objectives and have been professional in their approach to planning, executing, and post-campaign management. Apex has always delivered on time and within budget. Grounded Media looks forward to an ongoing relationship with Apex and would whole-heartedly recommend their services to other clients in our fold and beyond”

Coco Cachalia
CEO - Grounded Media

“Apex is definitely a company that values the opinion of its clients and listens to them to find the best solution that suits their needs. Good professionalism and partnership!”

Andrew Ohlsson
Interim Learning and Development Manager - Mukuru

“Working with Apex has been an excellent experience. They are reliable, useful, and extremely responsive”

Arshad Ismail
Management = Honchos Group

“It has been a pleasure in all my interactions with Apex. The team is fast, accurate & exceptionally helpful.”

Deshika Daya
Senior Digital Marketing Manager - Sorbet

“Great service, fast and efficient – amazing team to work with.”

Kathleen Maguire
General Manager - Manage Plus Fund Administrators

Customer stories

SEE CASE STUDIES
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We make it easy to work with us

Safe and secure integrations

Chatbot API

LiveChat API

SMS API

Lets work together

Have an idea for your own solution? Discuss it with our team.

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